Privacy Policy

Introduction

At GetStay, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully. By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information
• Date of birth
• Government-issued ID details
• Payment information
• Communication preferences
• Profile information

Usage Information

We automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Access times
• Pages viewed
• Links clicked

How We Use Your Information

We use the information we collect to:

• Process your bookings and payments
• Verify your identity
• Communicate with you about your bookings
• Send you marketing communications (with your consent)
• Improve our services
• Detect and prevent fraud
• Comply with legal obligations

Information Sharing

We may share your information with:

• Hostel partners (to facilitate your booking)
• Payment processors
• Service providers
• Legal authorities (when required by law)

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent
• Data portability

Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Our service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.